Being a spa manager has its challenges. Being a first time spa manager has even more. If it’s your first time managing a spa, it can be difficult to know what to expect and how to excel in your position. These simple guidelines will have you hitting goals and clarifying your spa vision within weeks.
Before your current spa management position you probably were given specific tasks to complete. Now, as a manager, it’s your responsibility to oversee other spa employees complete their tasks. If you try to do all the work yourself you will quickly burn out. By delegating responsibilities you empower your employees and avoid micromanaging them. Focus on helping your team complete their projects and you’ll be shining in your new managerial role. Entrepreneur explains it this way, “You need to create an environment where you are actively relying on others to help carry projects.”
- Seek Out a Mentor
Work and life are both better when you have someone doing it alongside you. Your new position is no different. Instead of trying to go at it alone, why not ask for help? Seeking out a mentor is one of the wisest decisions you can make as a new spa manager. You can ask a mentor difficult questions and also bounce new ideas off of them. A mentor will have more experience than you and can offer sound advice. When looking for a mentor, consider someone who is in your spa company but is higher up than yourself. You can also connect with someone from another company, as long as your spa is not in direct competition with them. Once you’ve found someone that appeals to you, reach out and ask them if they would mind mentoring you professionally. As a spa manager yourself, consider mentoring someone within your spa and making yourself available to offer advice.
- Ask the Right Questions
When you are new to a position it’s only natural to ask questions. You’ll get a leg up in the spa if you ask the right questions. Don’t assume you know everything about policies and the spa culture. Reach and ask efficient questions to get to know your position and your spa employees better. Not only will you learn more, you can use this time as a chance to build better relationships with your employees. Askmanager.org lists many questions that you can use when taking a managerial position. Some of these include asking your employees, “What do you see as the main goal of your role?” and “What would help you do your job better?”
- Communicate Clearly
There’s nothing worse as a spa employee than not knowing what your manager expects of you. As the new manager, this is your opportunity to communicate clearly and build trust with your employees. Help them feel affirmed and valued by communicating your vision and expectations. In addition to communicating changes and upcoming goals with your spa staff, let them know that you are open to feedback. Allow your communication to be a two-way street. Give spa employees permission to ask questions.
- Be Patient
Changes won’t happen overnight. It takes time to develop healthy managerial habits and create new processes in your spa. Don’t become discouraged when things aren’t progressing as fast as you’d like. Set aside time to celebrate small victories. Another way to be patient is to perfect your time management skills. Learn how to set healthy boundaries and be patient as you adjust to your new spa manager position. Offer yourself patience as well as your spa employees. In the end, it will also help advance your career. Contributor to Forbes, Glenn Llopis encourages, “employees will see patience as a sign that their leaders are more compassionate, open-minded, and willing and able to manage any circumstance.”