Our small-but-mighty team is dedicated to JMPankey’s mission of bringing success to spa owners and managers. They possess a vast array of spa industry experience and know-how, all of which is used to the benefit of our lucky clients.
Angela loves everything spa and has been in the industry for 15 years. She believes there is always something new to learn – and new products to try. (She’s a self-professed product junkie!) Her experience as an esthetician and passion for the industry fuel her interest in the latest spa trends, treatments, and industry events. Being a social media maven allows her to share all of that information with our followers and clients. Angela is also a super mom to two very busy boys and loving every minute of it.
A marketing and social media enthusiast, Nina is always focused on the latest industry news and best practices. She blended her love of beauty and business by getting her aesthetician’s license and a marketing degree. For 20 years, Nina has cultivated her skills in the spa industry by focusing on spa operations, marketing, training and retail. The creative process of spa development is her passion. Never a dull moment, her girls keep her busy as a dance, soccer and hockey mom.
Susan puts her high energy and positive attitude to good use providing marketing inspiration, public relations and event planning. A 30-year veteran of the hospitality industry (although she likes to say it’s only 20 years), she has managed sales and creative teams on the agency side and with The Ritz-Carlton Hotels. Susan has had a successful sales career for the likes of Marriott, Omni and Sheraton. Her new passion is power yoga and she loves make-up, fashion and a great pair of heels.
Leslie’s previous lives include careers in financial services and human resources with a focus on sales and marketing. She works behind the scenes on JMPankey Partners’ content, marketing and technology resources, keeping the spa experts doing what they do best. She has earned the (affectionate?) nickname “fruit face” for her use-everything-but-the-kitchen-sink experiments with DIY natural beauty recipes.
Linda Gresham Arthur is based in Indianapolis, IN. Throughout her career, and no matter what her position, Linda’s philosophy has always been to develop meaningful relationships. She has done this with clients and internal partners alike which has helped her to successfully meet objectives while maintaining a high level of satisfaction among her clients and teams. Linda’s passion is to be of service, to make a difference so individuals feel useful, valued, appreciated, and important.
Annette is a business professional with over 20 years in the spa/beauty industry, with expertise in management, sales, training, and mentoring. Her background also includes sales and management experience for Saks Fifth Avenue and Jordan Marsh. Annette is organized and disciplined with all business practices, an energetic and self-motivated team player and builder.
Stephanie Rest works as a consultant and collaborates on wellness and education projects. She has led opening teams for resorts and spas throughout the Americas. She believes in promoting entrepreneurship, service and leadership. As such, some of her current and past service positions include Global Wellness Day Ambassador, International Spa Association Speaker Task Force and the Global Careership Committee with the Global Wellness Institute.